Community Join our Community to ask questions, share knowledge, and connect with others. For improved copying performance, AE Auto Exposure Copy feature automatically optimizes reproduction quality based on the type of original you're duplicating.
Whether you're copying your photos, text documents or a mix of both, the MP Photo All-In-One automatically adjusts the exposure to give you the best output possible. When scanning photos or graphics, you'll see high-quality dpi reproductions with vibrant bit color depth. Plus, the USB 2. View, enhance, print direct. It's easy! Using the built-in 1. Just insert your compatible memory card 4 into one of the built-in card slots. Or, you can fine tune the images yourself using the easy control panel.
As another convenient option, you can print directly from your PictBridge ready devices such as digital cameras, with automatic face brightening. Want to print photos directly from your infrared-enabled mobile phone 5? Just point your phone and print! And for Bluetooth-equipped mobile phones, PCs and PDAs, this versatile performer is Bluetooth compatible 6 with the optional Bluetooth adapter - allowing you to print from a nearby room. When using any of these wireless options, your images will automatically be enhanced for sharpness.
A system for long-lasting photos. These beautiful photos will also last up to years when stored in an archival quality photo album 7.
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See your browser's documentation for specific instructions. Locating and Installing Your Download When your download is complete please use the instructions below to begin the installation of your download or locate your downloaded files on your computer.
Firefox Click the down arrow in the top right of the browser Windows Users - Click the small image of the folder next to your download Mac Users - Click the small image of the magnifying glass next to your download The folder that contains your download will now be open. Safari Mac Users - Click the down arrow in the top right of the browser Windows Users - Click the gear wheel in the top right of the browser Click the small image of the magnifying glass next to your download The folder that contains your download will now be open.
Internet Explorer Click the gear wheel in the top right of the browser Select 'View downloads' from the menu Select 'Location' next to your download The folder that contains your download will now be open. Edge Click the three horizontal dots located at the top right of the browser.
Click the down arrow icon to access the browser's download page Install the download by clicking on the file name. Chrome A grey bar will appear at the bottom of your browser window which will contain your download. To install your download click on the name of the downloaded file. I have read and understand the information above, and wish to download the designated software. View More Details. Find a dealer. This product is supported exclusively through our web site.
Scroll down to see your support options. You can also click one of these links to search our extensive Knowledge Base or visit the Canon Community Forum. Ink Droplet Size 2 and 5 picoliters. Copy Speed up to Black: 22cpm approx. Scanner Type Flatbed. Document Size 8. Direct Connect Direct Print Port cable not included. Standard Interface USB 2. When loading the checked sheet, place the front side down, and align the upper left corner of the sheet with the alignment mark on the lower right corner of the Platen Glass.
Then wipe with a clean, soft, dry, lint-free cloth making sure not to leave any residue, especially on the Platen Glass. Page Cleaning The Roller Repeat step 2 three times. The sheet of paper is automatically fed in and then out of the machine. Note Chapter 10 If there are no signs of improvement after performing three times, contact a Canon service representative.
Routine Maintenance Page 98 Cleaning The Bottom Plate If the printed paper is smudged, the inside of the machine may be dirty. Periodic cleaning of certain parts on the inside of your machine is recommended to maintain a high standard of printing quality. The paper is ejected. Inspect the discharged paper. Page Troubleshooting Chapter 11 Troubleshooting This chapter provides troubleshooting tips for problems you may encounter when using the machine. This section provides troubleshooting tips for the most common printing Note problems.
If you cannot find appropriate tips for your problem, refer to the on- screen manuals. Depending on the model or brand of your device, you may have to select a print mode compliant with PictBridge before connecting the device. Canon recommends to use new genuine Canon Cartridges in order to obtain optimum qualities.
Page Cause Incorrect paper type. FINE Cartridge nozzles clogged or shifted. Print Quality is not set properly.
Media not loaded printside up. The paper stack exceeds the capacity of the Auto Sheet Feeder. There is some foreign matter in the Auto Sheet Feeder. The Paper Output Tray is closed.
Page Troubleshooting Action Restart your computer. It may solve the problem. Delete an undesired print job, if there is any. Open the printer properties dialog box. Page Cause The size of the print data is too large.
The hard disk does not have enough available space. When Copying Cause The document is not loaded correctly. The quality image quality displayed on the LCD is not suitable for the document. Troubleshooting Action If the inside of the machine is dirty, the printed paper may be smudged.
Follow the steps described below to clean the inside of the machine. Page Cause Paper feed roller is dirty. Inappropriate paper type is used. Thick paper is used. Media is curled. Chapter 11 Action Follow the steps described below to clean the paper feed rollers. Ensure that the machine is turned ON and there is no paper loaded in the machine. Page Ensure that paper is loaded correctly. Slide the paper guides against the paper stack. Action Use Photo Paper Pro or other Canon specialty paper to print images that have a high color saturation.
Page Paper Jams If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error persists after removing the paper, contact a Canon service representative.
If you cannot remove the jammed paper or the error still persists, contact a Canon service representative. Action Make sure all required boxes on the Photo Index Sheet are filled in, and that the sheet is set in the correct position and orientation on the Platen Glass. The error messages and operations may vary depending on the camera you are using. If you are using a non-Canon PictBridge-compatible camera and not sure how to clear the printer error from the camera, confirm the message displayed on the LCD of the machine and clear the error.
Page However, because printing is disabled once the waste ink absorber becomes completely full and until the waste ink absorber is replaced, you are recommended to contact a Canon service representative as soon as possible.
Contact a Canon service representative. Installation procedure not followed correctly. Machine may not be selected. The application program used does not support calling up ScanGear MP. An error message appears and the ScanGear MP window fails to appear. Specification of the application program. Inappropriate display settings. Dirty Platen Glass or Document Cover. The status of the original is poor.
Observe the following outside the supported area. Error arising from Some application softwares do not support multiple image scanning. Scan each application software item individually without using the Multi-Scan or Multi-Crop function. Scanned image enlarged reduced on the computer monitor.
Scanned image won't open. Open the [File] menu and select [Properties]. Click the [Ports] tab or the [Details] tab to confirm the port settings.
Page Error No. Once the waste ink absorber becomes completely full, printing cannot be done until the waste ink absorber is replaced. Canon recommends that you contact a Canon service representative as soon as possible. Action Disconnect the camera cable and reconnect the cable. The Scan Guide cannot be displayed.
Page If You Cannot Solve The Problem If you cannot solve the problem with any of the workarounds in this chapter, please contact the seller of the machine or a Canon service representative. Canon support staff are trained to be able to provide technical support to satisfy customers. Attempts by customers to repair or take apart the machine will invalidate any Caution warranty regardless of whether the warranty has expired.
Canon recommends that you print within this area. Recommended printing area dark blue : The area where it is possible to print. Page Uninstalling The On-Screen Manual Follow the steps described below to uninstall the installed on-screen manuals from your computer.
Note that this uninstall procedure will uninstall all guides. When the uninstall message appears, click [OK]. Page Transporting The Machine Transporting The Machine When relocating the machine or storing the machine for prolonged periods, pack the machine using the original packing materials.
If you do not have the original packing materials, pack the machine carefully using protective material and a sturdy box. Turn the machine OFF and unplug the machine. Page Density Adjustment No. Printing on this paper is available only when the Layout function on your camera has a up option. Page Available hard-disk space for printer driver installation.
If the problem is not resolved, remove the FINE cartridges, then install them again. If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Plus Glossy II or other Canon speciality paper. Media Types You Can Use Page 62 Open the Print dialog. Drag the Intensity slide bar to set the intensity.
If you are printing beyond the recommended printing area of your printing paper, the lower edge of the paper may become stained with ink. Confirm the message and click OK. Cleaning the Inside of the Machine Bottom Plate Cleaning Note When performing borderless printing, duplex printing, or too much printing, the inside may become stained with ink. The vertical lines may be printed in the margin if the size of the loaded paper is larger than that you have specified.
Check 2: Select your scanner or printer on the application's menu. Note The operation may differ depending on the application.
Check 2: Turn off your scanner or printer, then reconnect the USB cable and replug the power cord. Some applications do not support multiple image scanning. In that case, scan each item individually. To print, set it to around dpi. Check 2: Reduce the resolution or output size and scan again.
Check 2: Delete unnecessary files to obtain sufficient free hard disk space, then scan again. For details, see the application's manual. If you have any questions, contact the manufacturer of the application.
Some applications do not display images clearly if the display size is too small. Check 3: If moire stripe pattern appears, take the following measures and scan again. Click Auto Crop in whole image view of ScanGear scanner driver to automatically display the cropping frame scan area according to the item size. You can also manually specify the scan area in thumbnail view or when there are white margins along the item for example, in photos , or when you want to create custom cropping frames.
If you cannot scan properly by automatically detecting the item type, specify the item type and size. Check 2: Change the resolution setting in ScanGear scanner driver and scan again. Changing the Paper Settings Note Some of page sizes are not available depending on the country or region of purchase.
Remove the document, then reload it on the platen glass or in the ADF. Check that the telephone line cable is connected correctly. Check the telephone line type setting and change it as necessary. In this case, the machine operates properly but printing or scanning speed may slow down due to communication speed. Connect the power cord and press the ON button. Press a button other than the ON button on the operation panel.
Press the Setup button, then wait for about 5 seconds. Press the button once, then press the OK button. Press the button twice, then press the OK button. You may not be able to register the printer as a Bluetooth device using the Bluetooth Setup Assistant. If the screen cannot be displayed, remove the Bluetooth unit from the printer and attach it once again.
Restart your computer. Restart the computer. Empty the Trash and restart your computer. Page If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically.
Message Action The machine is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document. Page The received faxes were not saved on the USB flash drive automatically because the USB flash drive was not inserted or because it was not writable. Press the OK button.
The received faxes are stored in the machine's memory. Insert the writable USB flash drive, then save the received Awaiting doc. Page 1. Changing the setting: 2. Page To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below.
Page If You Cannot Resolve The Problem If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the machine or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution If the machine emits any unusual sound, smoke, or odor, turn it off immediately. When an error occurs, check the support code displayed on the LCD or the computer screen and take the appropriate action.
Page Cause Paper is jammed in the paper output slot. Action If you can see the jammed paper at the paper output slot, remove the paper following the procedure below. Important The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory.
Page If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. Page Cause Paper is jammed inside the machine at the transport unit. Action If you can see the jammed paper at the front tray, or you cannot see the paper either at the paper output slot or at the front tray, remove the paper from the transport unit.
Remove the paper following the procedure below. Page Note If the paper is rolled up and it is difficult to remove, grasp the edges of the paper, then remove the jammed paper. If you cannot remove the jammed paper from the transport unit, close the transport unit, take back the machine in original position, then open the paper output cover to remove the paper. Action Remove the document following the procedure below.
Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord. Page Close the document feeder cover, then turn on the machine. When rescanning the document after clearing the error, rescan it from the first page.
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