Virus disables mouse pad

Welcome to Microsoft community and thank you for posting the question. Do you have any third party antivirus program installed on the computer?

Do you get any error message? If you do not face the issue in safe mode, then put your computer in clean boot and check for the issue. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7. Note: Once you are done with clean boot, please follow step 3 in the article to put your computer back to normal startup. Method 3: Disable antivirus software if installed any and check. Warning: Antivirus software can help protect your computer against viruses and other security threats.

In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks. Note: If any infections are detected during the scan, there might be a chance of data loss as the infected files will be deleted.

Hope this information helps. Please reply back with the status so that we could help you further. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. No, I do not have any antivirus running. I have an expired license of McAfee. No, I did not get ANY error message. Hardware changes might not have been detectedHardware changes might not have been detected Detected. Windows Update configured to never install driversWindows Update configured to never install drivers.

Driver updates aren't automatically installed when detected by Windows Update. Issue not present. Method 2: My laptop does not even go into Safe mode anymore.

I hit the F8 key as soon as I turned it on, I held the F8 key, nothing. It would go straight to the windows logon screen. Method 4: I downloaded the scanner and ran it. Same, nothing to report.

I still need help. If using the Device Settings tab, press Tab until the Synaptics Touchpad or similar touchpad device name is highlighted. If multiple devices are listed, you may need to press the up or down arrow to select the touchpad device in the list.

Press Tab again until the Disable button is selected, then press Enter. With macOS , you cannot disable the MacBook trackpad until an external mouse is plugged in or connected via Bluetooth. Once you have a mouse connected, follow the instructions below. When your external mouse is unplugged or otherwise disconnected, the trackpad is automatically enabled again. The tap-to-click functionality for a Chromebook touchpad can be turned off while still allowing you to use the touchpad to move the mouse cursor.

The steps below show you how to disable tap-to-click. If there are multiple devices listed in the Device Settings tab, you need to select the touchpad in the device list and then click the Enable button. Press Tab again until the Enable button is selected, then press Enter.

In macOS , the touchpad cannot be disabled entirely, but it can be temporarily disabled if a mouse is connected. If you have a mouse connected, disconnect the mouse and verify the touchpad is enabled and working again.

If you want the touchpad enabled even when a mouse is connected, follow the instructions below. If the tap-to-click functionality for the Chromebook touchpad is disabled, follow the steps below to turn it back on. If pressing the keyboard shortcut does not enable the touchpad, the advanced keyboard shortcuts are likely disabled. To enable those shortcuts, follow the steps below.

If the touchpad still is not enabled and working, the touchpad may be defective and need to be replaced. Note If your laptop's touchpad does not work after trying to enable it using the steps below, see: Why is my laptop mouse touchpad not working? Steps to try first. How to disable the touchpad in Windows 8 and How to disable the touchpad in Windows 7 and earlier. How to disable the touchpad in macOS. How to disable the touchpad on a Chromebook.

How to enable the touchpad in Windows 8 and How to enable the touchpad in Windows 7 and earlier. How to enable the touchpad in macOS.